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Simple & Secure Remote PC Access

LogMeIn.com is the only way to easily access a remote computer. Getting remote access to your computer is this easy:

1) Log in to "LogMeIn.com" (register first of course)
2) Log in to your computer.

Your computer must be turned on. You must have previously installed the LogMeIn application on your target computer, and it must be online.

Here's what they say:

Remote Control
Fully control the mouse and keyboard of any remote PC from a web browser.

File Manager
Securely access, transfer and backup important files and folders.

Guest Invite
Allow friends and colleagues to temporarily view or control your PC.

File Share
Easily share files - even those that are too large for email.

Remote-to-Local Printing
Print remote documents on your local printer.

Multi-Layered Security
128- to 256-bit encryption protects your passwords and data.

Secondary User Accounts
Provide additional users with long-term access to your PC, with their own password.

Host Screen Blanking
Blanks the remote screen to prevent unauthorized viewing of your session.

There is a free version with limited capabilities, but it's still 100% remote control, you just lose some of the above features. You can try the Pro version for 2 hours before your Pro account reverts to the free version. With the Pro version, you can print on the local computer and much more.

If you have a need to access your computer while away from it, I highly recommend this company.

How's their customer service?
This is true, it happened to me. When I originally set it up on 2 computers --my brothers and mine, I had a speck of trouble on the 2nd computer. I called their customer service number at 10pm on Saturday night. No surprise when I discovered I had to wait till Monday. Imagine my surprise when I got a phone call from LogMeIn on Sunday morning at 10:30am. The very nice tech named Gail W. explained to me that it is their policy to exceed customer service expectations. LogMeIn noted via caller ID that I had called and left no message, so she was calling to ask if I would like some help with the product.

If that doesn't speak to their outstanding customer service, nothing does. And this was before I purchased the product. Imagine that. I was dumbfounded, ...and logging into the 2nd computer by 11am.
Simple & Secure Remote PC Access - Thursday, August 25, 2005 - links to this post

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